Digitec Services are part of the Apple Consultants Network specialising in providing Apple-focused IT services to businesses throughout Papua New Guinea including onsite support to small-to-medium businesses (SMBs) and home offices in Cameron Road National Capital District, Port Moresby PNG.
We are also an Apple Premium Service Provider providing Mac, MacBook, iPad and iPhone repairs and servicing from our Service Center premises.
Apple-certified repairs are performed by trusted experts who use genuine Apple parts. And only Apple-certified repairs are backed by Apple.
We are accountable to Apple and you our valued customer for delivering quality maintenance and repair services. We know how inconvenient it is to have your Mac, MacBook, iPad or iPhone out of action, so we aim to get your device back working the way it should be as soon as possible.
Small Passionate Team
We are small enough to provide personalized care but large enough to be available when you need us.
Prepare for your visit
Our experienced team look forward to assisting with your service or repairs. To make the process run smoothly, there are some things you should do to prepare.
In-store or external repairs
Where possible we perform in-store repairs, however, some devices may need to be sent to Apple which increases the turnaround time for repairs. We will notify you as soon as possible if your device needs to be sent away.
Repairing a Mac
When bringing in your Mac or MacBook for repairs, make sure you have backed up your data. You may need to restore the backup if your Mac or MacBook needs to be reformatted during the repair process. While all care is taken when servicing and repairing your computer, we are not responsible for lost data.
You may wish to read this article on the Apple website about Keeping your confidential data secure during hardware repair. https://support.apple.com/en-au/HT201857