_ WHO WE ARE
About us
Make Digitec your ICT Partner today for your business’ future.
Digitec is located in Papua New Guinea supporting customers in Pacific Region. Digitec has been successfully providing quality IT Equipment service and solutions throughout PNG since 2012, which has rewarded Digitec with an enviable A1 reputation that is unmatchable by our industry peers.
Digitec is an Information and Communications Technology (ICT) company dedicated on delivering breakthrough and best in class total business solutions and services.
Digitec is driven on providing its client-partners innovative, quality-assured end-to-end business solutions and services for the entire ICT infrastructure. This massive technological capability enables the company to service large enterprise companies who have made Digitec their partner and supplier of choice through the years.
The heart of our business is service. Digitec’s highly trained and certified engineers provide pre-sales and post-sales service with dedication and on time.Digitec is anchored on four business pillars to further bolster its value as a company. We thrive on a wholistic approach to support your business
Grow market share without compromising customer
intimacy and deliver ICT Products and Solutions on time
at very competitive price
To be a regional competitive provider of ICT solutions and
services, with a highly competent and dedicated
workforce and provider of innovative, ICT infrastructure
solutions in the country
Digitec Way
Be Responsible
Be Direct
Do IT – if you said you are going to
Be Conscientious
Customers above all
RETAIL DIVISION
Digitec has 3 retail outlet in PNG for customers who are on the move and require the product on the spot. Our product range is huge and diverse to meet the growing consumer demand for cutting edge technology.
Customers can join the Digitec Plus Club to earn points on their purchase, which can be redeemed as a form of payment for future purchase.
SALES DIVISION
Our highly skilled Business Development Managers backed by our pre-sales support engineers are all experienced at providing solutions that work the first time every time. The Sales Division is the core business division of Digitec specialized in providing hardware & Software solutions to suit needs and requirements of the corporate market. This includes revolutionary equipment such as desktops, laptops and large-scale Blade Servers and Enterprise Storage.
SERVICE DIVISION
The service department provides pre-sales and post-sales support on all products sold by Digitec. Support includes Workshop Repair and Onsite. Customers with SLA is given highest priority. Support includes Phone, Remote Access and Onsite if problem cannot be rectified by other means.
We have vendor trained and certified engineers which includes Microsoft, VMware, Citrix, IBM, HP, Dell, Apple, Cisco, and Lanier & Ricoh
Our Microsoft certified engineers are highly experienced in configuring and troubleshooting multi server networks which may include Exchange Server, SQL, Antivirus, VPN and Backup.
DATA CENTER
Digitec’s Data Center is state of art with latest innovative technology available in the market. Digitec also provides ISP services for Data Center customers.
Services provided includes Hosting, Co-location, Rack Space, Disaster Recovery and Business Continuity.